Dealing with things sensibly and realistically in a way that is based on practical rather than theoretical considerations.
When we were being trained, senior partners asked us how our work benefited the client. Later, when we took jobs in-house, we didn't get the sense that most outside firms representing the company took that approach. We think it's time to bring it back. It's our goal to represent our clients as if we were their in-house counsel, giving them the same care as we would to our own firm.